Financial services · Lending and mortgage · mortgage and consumer lenders

Thirteen changes to a live lending system. Zero incidents.

Several orgs, a loan system, a nightly transfer that fails every other week, and a backlog that waits months because every release is scary. We ship into live lending systems in small governed steps: a test environment, a sign-off, a release window you choose, a rollback tested beforehand. Named case: GoodLeap.

GoodLeap · Financial Services Cloud, Sales Cloud, Service Cloud, MuleSoft, ICE Encompass, Figure

13+governed production releases at GoodLeap
0P0/P1 incidents on the 2026 integration releases
6–12 months → weeksdelivery for scoped initiatives
20,000records a night that used to fail every other week
Sound familiar?

"The nightly transfer broke again."

Twenty thousand records between the loan system and the orgs, failing silently every other week. Nobody finds out until the loan officers do, in the morning, and the fix is a person with a spreadsheet.

What they ask us on the first call

  • How do we find out a transfer failed before the loan officers do?
  • Who can roll back last night's release, and how fast?
GoodLeapLending · mortgage0 incidentsin 13 changes to a live lending system, each one tested and reversible

Work that used to take 6–12 months now ships in weeks.

Read the case

At GoodLeap the transfers moved to an integration backbone across Salesforce, MuleSoft, Figure and Encompass, released in governed steps. Thirteen releases since, zero critical incidents, one rollback in the period.

Sound familiar?

"Loan officers assemble the file by hand before every call."

The application is in the LOS, the status in another system, the last contact in an inbox, and marketing attribution gets corrected by hand at month end. The officer spends the first ten minutes of every call finding out what already happened.

What they ask us on the first call

  • Can an officer see the application, the LOS status and the last contact on one screen?
  • Why does marketing attribution still get fixed by hand at month end?
GoodLeapLending · mortgage0 incidentsin 13 changes to a live lending system, each one tested and reversible

Work that used to take 6–12 months now ships in weeks.

Read the case

The first GoodLeap result was a two-week win: attribution set automatically at Opportunity creation. Then dynamic scripting, claim queues and role-based priority views for the front line.

Sound familiar?

"A two-day change takes a quarter to reach production."

Not because the work is hard. Because the last release broke something on a Friday and now every change waits for a window nobody wants to own. The backlog grows, and the internal estimate for anything is six to twelve months.

What they ask us on the first call

  • Why does a two-day change take a quarter to reach production?
  • Can we ship every two weeks without breaking Friday?

How a release into a live lending system runs

  • Built and tested in a full copy of the system, then by your process owner
  • Change record: requested by, built by, tested in, approved by, rollback
  • A release window you choose, a smoke test, a week of watch
  • Go/No-Go before every release; a rollback tested beforehand
Managed Delivery

At GoodLeap: four projects in the first four weeks, eight in nine, from an internal baseline of six to twelve months per initiative.

Where to start

Three ways in. Each priced before the call.

The Health Check first if nobody can say what the system costs. A named win if everyone already knows what is broken.

Start here

Health Check, five days, $1,500

One production org. Several orgs or connected instances are a Current State Review, $4,500–$9,000, and we say which on the call.

$1,500 · credited in fullBook a Health Check
Named win

Nightly transfers that stop breaking

Done means: the 02:00 transfer has run clean for ten working days and someone is paged before the officers notice when it does not. Built first at GoodLeap.

$5,500 · two weeksTwo-Week Wins
The backlog

Managed Delivery, a result every two weeks

Small governed streams, the same named team, a release every two weeks with a rollback path. How GoodLeap went from months to weeks.

from $9,000 / monthManaged Delivery

Systems we have connected for lenders: Figure, ICE Encompass, Insellerate, Verse, Mogli SMS, Genesys Cloud CX, Experience.com, Domo, Databricks, MuleSoft Anypoint and Composer.

Proof

What clients in lending and mortgage say.

Salesforce Consulting PartnerListed in the Salesforce partner directory
5.0 on ClutchTen verified reviews, 2024–2026
9 Salesforce certificationsAcross three engineers on the team
Since 2022Core team of ten in Ukraine, up to thirty engineers on projects

No public review from a lender yet: GoodLeap is a current client. The case is documented above, and the release records are available under NDA.

Questions from lending and mortgage firms

Do you work inside our loan origination system?
We integrate with it rather than replace it. At GoodLeap: ICE Encompass and Figure, through MuleSoft and Salesforce Platform Events, with field and payload mapping written down. Other systems are named in the proposal.
We have several orgs. Where do you start?
With a Current State Review across the orgs and the connected systems, $4,500–$9,000 depending on count, instead of the single-org Health Check. The output is the same: every problem priced, a 90-day plan.
How do you release into a live lending system without an outage?
A full copy of the system for the build, your process owner for acceptance, a Go/No-Go, a release window you choose, a rollback tested beforehand. Every release leaves a change record. Thirteen at GoodLeap, zero incidents.
Can you show a money result for lending?
Not yet, and we do not invent one. The GoodLeap figures are releases, incidents and delivery time; the revenue effect is not signed off by the client, so it is not on this site.
Where is the team?
Ukraine; part of every working day overlaps with yours, and the named lead engineer is on every call. Legal and security reviews we pass with documents, not promises.

Make your Salesforce earn.

Five days. Every problem priced, a plan for the next 90 days. $1,500, credited in full against the fix.

We reply within one business day with a kickoff slot. Prefer a 30-minute call first? Request two slots.